Terms of Service
Please read these terms carefully before using Bahnow.
⚠️ Important Medical Disclaimer
Bahnow is a fitness tracking and social platform. We are not medical professionals and do not provide medical advice. Always consult with a qualified healthcare provider before starting any new fitness or nutrition program. If you experience any medical concerns or symptoms during exercise, stop immediately and seek medical attention.
1. Acceptance of Terms
Welcome to Bahnow! These Terms of Service (“Terms”) govern your access to and use of the Bahnow mobile application, website, and related services (collectively, the “Service”) provided by Bahnow Inc. (“Bahnow,” “we,” “us,” or “our”).
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Service.
Arbitration Notice: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please review Section 15 carefully.
2. Eligibility
To use the Service, you must:
- Be at least 13 years old (or 16 in certain jurisdictions)
- Have the legal capacity to enter into a binding contract
- Not be prohibited from using the Service under applicable law
- If you are under 18, have your parent or legal guardian’s permission to use the Service
By using the Service, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
Creating an Account
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Account Types
Bahnow offers different account types:
- Gym-Goer Account: For individuals tracking their fitness journey
- Trainer Account: For certified fitness professionals offering services
- Gym Owner Account: For gym and fitness facility operators
Each account type has specific features and responsibilities as described in the Service.
4. User Content
Your Content
You retain ownership of all content you submit, post, or display through the Service (“User Content”), including workout logs, photos, videos, messages, and other materials. By posting User Content, you grant Bahnow a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute your User Content in connection with operating and improving the Service.
Content Standards
You agree that your User Content will not:
- Violate any applicable law or regulation
- Infringe on any third party’s intellectual property or privacy rights
- Contain false, misleading, or deceptive information
- Contain hate speech, harassment, or discriminatory content
- Contain sexually explicit or pornographic material
- Promote violence or illegal activities
- Contain spam, advertising, or promotional content (unless authorized)
- Impersonate any person or entity
Content Monitoring
We reserve the right, but have no obligation, to monitor, review, or remove User Content that violates these Terms or is otherwise objectionable. We may suspend or terminate accounts that repeatedly violate our content standards.
5. Prohibited Conduct
You agree not to:
- Use the Service for any illegal purpose or in violation of any local, state, national, or international law
- Harass, abuse, threaten, or intimidate other users
- Attempt to gain unauthorized access to the Service or other users’ accounts
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Use any automated system (bots, scrapers, crawlers) to access the Service
- Collect or harvest any information about other users without their consent
- Reverse engineer, decompile, or disassemble any part of the Service
- Create derivative works based on the Service without authorization
- Sell, resell, or commercially exploit the Service
- Impersonate Bahnow staff, trainers, or other users
6. Trainer and Gym Owner Terms
Professional Qualifications
If you register as a trainer or gym owner, you represent and warrant that:
- You possess all necessary qualifications, certifications, licenses, and insurance required by law
- You will maintain valid credentials throughout your use of the Service
- All information provided about your qualifications is accurate and current
- You will comply with all applicable professional standards and regulations
Client Relationships
Trainers and gym owners acknowledge that:
- Bahnow facilitates connections but is not a party to any agreements between you and your clients
- You are solely responsible for the services you provide to clients
- You must maintain appropriate insurance coverage for your professional activities
- You are responsible for any taxes related to income earned through the platform
Payments and Fees
Bahnow may charge service fees or commissions on transactions facilitated through the platform. Fee structures will be clearly disclosed and may be updated with reasonable notice.
7. Health and Safety Disclaimer
No Medical Advice: The Service provides fitness tracking and social features but does not provide medical advice, diagnosis, or treatment. All content on the Service is for informational purposes only.
Consult Healthcare Providers: Before beginning any fitness program, changing your diet, or taking any actions based on information from the Service, consult with a qualified healthcare provider.
Exercise Risks: Physical exercise involves inherent risks of injury. You assume all risks associated with your use of fitness information or programs accessed through the Service.
Emergency Situations: If you experience chest pain, difficulty breathing, dizziness, or other concerning symptoms during exercise, stop immediately and seek medical attention. Call emergency services (911 in the US) for serious medical emergencies.
8. Subscription and Payments
Paid Services
Certain features of the Service may require payment of fees. By purchasing a subscription or other paid service, you agree to pay all applicable fees.
Billing
- Subscriptions: Recurring subscriptions automatically renew unless cancelled before the renewal date
- Payment Methods: You authorize us to charge your selected payment method for all fees
- Price Changes: We may change fees with reasonable advance notice
- Taxes: Fees do not include applicable taxes, which you are responsible for paying
Cancellation and Refunds
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period. Refunds are provided at our discretion and in accordance with applicable law.
9. Intellectual Property
Bahnow’s Rights
The Service and its original content, features, and functionality are owned by Bahnow and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Trademarks
Bahnow, the Bahnow logo, and other marks are trademarks of Bahnow Inc. You may not use these trademarks without our prior written permission.
Feedback
If you provide us with feedback or suggestions about the Service, you grant us the right to use such feedback without compensation or attribution.
10. Third-Party Services
The Service may integrate with or contain links to third-party services, websites, or applications. These third parties are not controlled by Bahnow, and we are not responsible for their content, privacy practices, or terms of service. Your use of third-party services is at your own risk.
11. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Service, you agree to our Privacy Policy.
12. Termination
By You
You may terminate your account at any time by contacting us or using the account deletion feature in the app.
By Bahnow
We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for:
- Violation of these Terms
- Fraudulent, illegal, or harmful activity
- Extended periods of inactivity
- Technical or security concerns
Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may delete your account and User Content, though some information may be retained as required by law or for legitimate business purposes.
13. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
Bahnow does not warrant that:
- The Service will be uninterrupted, secure, or error-free
- Defects will be corrected
- The Service is free of viruses or harmful components
- Results obtained from using the Service will be accurate or reliable
- The quality of any services, information, or materials obtained through the Service will meet your expectations
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAHNOW SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, trojan horses, or the like that may be transmitted through the Service by any third party
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service
- User Content or the defamatory, offensive, or illegal conduct of any third party
IN NO EVENT SHALL BAHNOW’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO BAHNOW IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
15. Dispute Resolution
Informal Resolution
Before filing a claim, you agree to contact us at legal@bahnow.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.
Binding Arbitration
If we cannot resolve the dispute informally, any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in [Your State/Location], and judgment on the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver
You agree that any arbitration or proceeding will be limited to the dispute between you and Bahnow individually. To the fullest extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration.
Exceptions
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.
16. Indemnification
You agree to defend, indemnify, and hold harmless Bahnow and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with:
- Your access to or use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Your User Content
- Your provision of services to clients (for trainers and gym owners)
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in [Your County/State] for the purpose of litigating all such claims or disputes.
18. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:
- Posting the updated Terms in the app
- Updating the “Last Updated” date
- Sending you an in-app notification or email
Your continued use of the Service after such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Service.
19. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
20. Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Bahnow’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
21. Entire Agreement
These Terms, together with the Privacy Policy and any other legal notices published by Bahnow on the Service, constitute the entire agreement between you and Bahnow concerning the Service and supersede all prior or contemporaneous communications and proposals.
22. Assignment
You may not assign or transfer these Terms or your rights hereunder, in whole or in part, without our prior written consent. Bahnow may assign these Terms at any time without notice.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: legal@bahnow.com
Address: Shop 13/477 Pitt St, Sydney Central Plaza, Haymarket NSW 2000
We will respond to your inquiry within a reasonable timeframe.