Privacy Policy

Introduction

Welcome to Bahnow (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience using our fitness application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”).

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

1. Personal Information

When you register for and use our Service, we may collect the following types of personal information:

• Account Information: Name, email address, username, password, and profile picture
• Profile Information: Age, gender, height, weight, fitness goals, and other information you choose to provide
• Health and Fitness Data: Workout logs, exercise routines, nutrition information, body measurements, progress photos, and other health-related data you input into the app
• Payment Information: If you make purchases through the app, payment card details and billing information (processed securely through third-party payment processors)
• Communications: Messages you send through our platform, including direct messages with trainers or other users

2. Automatically Collected Information

When you use our Service, we automatically collect certain information about your device and usage:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information
• Usage Data: App features you use, time spent on different sections, workout completion rates, and interaction patterns
• Location Data: With your permission, we may collect precise or approximate location data to help you find nearby gyms and trainers
• Cookies and Similar Technologies: We use cookies, pixels, and similar tracking technologies to enhance your experience and analyze app usage

3. Information from Third Parties

We may receive information about you from third parties, including:

• Social Media: If you connect your social media accounts, we may receive profile information and content you’ve shared
• Fitness Devices: Data from connected fitness trackers and wearable devices (with your permission)
• Trainers and Gym Owners: Information shared by fitness professionals you work with through our platform

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Our Service: To operate, maintain, and enhance the functionality of our app
• Personalization: To customize your experience, recommend workouts, suggest trainers, and provide tailored content
• Communication: To send you updates, notifications, promotional materials, and respond to your inquiries
• Trainer-Client Connections: To facilitate communication and service delivery between gym-goers and trainers
• Analytics: To understand how users interact with our Service and improve our features
• Safety and Security: To detect, prevent, and address fraud, abuse, security issues, and technical problems
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To process payments, provide customer support, and manage our business operations

How We Share Your Information

We may share your information in the following circumstances:

1. With Other Users

Information you choose to share publicly (such as social feed posts, profile information, and progress updates) will be visible to other users of the Service according to your privacy settings.

2. With Trainers and Gym Owners

When you connect with a trainer or join a gym through our platform, we share relevant information to facilitate the relationship, including your workout data, nutrition logs, and goals.

3. Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processing
• Data analytics
• Cloud storage
• Customer support
• Marketing and advertising

4. Business Transfers

If Bahnow is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the safety of users or the public

6. With Your Consent

We may share your information for other purposes with your explicit consent.

Your Privacy Rights and Choices

You have certain rights regarding your personal information:

Access and Portability

You can access and download your personal data through your account settings.

Correction and Update

You can update or correct your personal information at any time through your profile settings.

Deletion

You can request deletion of your account and associated data by contacting us. Please note that some information may be retained as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by adjusting your notification settings in the app.

Location Data

You can disable location services through your device settings, though this may limit certain app features.

Cookie Preferences

You can manage cookie preferences through your browser settings.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication
• Secure payment processing through PCI-DSS compliant providers
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Children’s Privacy

Our Service is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries. We take steps to ensure that your data receives adequate protection wherever it is processed.

Third-Party Links and Services

Our Service may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy in the app
• Updating the “Last Updated” date
• Sending you a notification through the app or email

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.